- Profit Margin
The first reason why you are charged extra costs despite carefully choosing a provider offering currency exchange with no hidden fees in the UK is that you are not getting the actual mid-market rate. Many FX service providers claim to have no separate commission, but what they actually do is add a margin or markup to the exchange rate to maintain their profit silently. This slightly different rate might go unnoticed by you, but it effectively disguises their entire profit behind this poor rate. For example, the real mid-market rate for EUR/GBP is 1.16, but a provider offers you 1.10. This rate might seem competitive to you with a ‘no commission’ deal, but in reality, for every pound you exchange, that extra amount goes into their pocket as profit.
- Operational Costs
Another common reason why extra costs are added to the currency exchange is to cover operational expenses. As currency exchange isn’t free of costs, and most kiosks and bureaus run only on the profit earned through exchanges, therefore, to meet these operational needs and overhead costs, the margin is built in as a hidden cost. However, most currency exchange services in the UK do not clearly include operational costs in their fees, unlike commissions, but silently add them with unfavourable rates.
- Cover Volatility Risks
Currency exchange isn’t free from market risks; there are some inherent risks, such as unpredictable market movement, high volatility and currency risks, which can unexpectedly turn any profitable deal into a loss. Considering these situations, exchange services often maintain a margin as a financial buffer for potential losses if the market moves against them before a currency is sold to a customer. This buffer often comes as an additional cost, added to your exchange rate, which may result in a different rate than expected.
4. Leverage Lack of Knowledge
Let’s be honest, most individuals are often not fully aware of the mid-market rate, disguised fees, and other key concepts, so they often only believe what they see. And for currency exchange services, this is business, and of course, they leverage consumers’ lack of knowledge to attract customers and capitalise on it by providing unfavourable costs. This allows them to have more customers by advertising currency exchange with no hidden fees in the UK, while a substantial fee is deducted as unstated expense.
5. Convenience Premium
Most people need currency exchange services while travelling, and finding an exchange service at an airport, hotel, or tourist spot does feel like a lifesaver, but actually it is not! These service providers very strategically capitalise on your need for urgent cash, and in exchange, provide poor exchange rates with hidden costs.